Genpact Recruitment Drive 2021 | Freshers | Process Associate | Hyderabad

Written by  on January 5, 2021
Genpact Recruitment Drive is going to be conduct for Process Associate profile. Freshers, please go though the below details and apply at earliest. Most of the companies will shortlist the candidates based on first come first serve. More details regarding Genpact Freshers Job Openings 2021 is given below.
Genpact-freshers-recruitment
Name of the Company: Genpact
Website URL: www.genpact.com
Educational Qualification: Graduation
Job Profile: Process Associate – Customer Service
Experience: Freshers (0 Years)
Location of the job: Hyderabad
Location of Interview: Hyderabad / Virtual
Last Date to Apply: ASAP
Salary Package: Not Available
Number Of Job Openings: Not Available
Job Requisition/ ID: HIG005645
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Qualifications we seek in you:
  • Freshers are eligible
  • Excellent Communication Skills (verbal and written)
  • Typing skills of 32 words per minute with 90% accuracy
  • AMCAT: English – 390, Quants Ability – 285, Logical Ability – 315
  • Ops Line Evaluation will be on comprehension, clarity, confidence, bilingual proficiency, objection handling, technical capability and stability
  • Technical Expertise – mobile OS interfaces, connectivity, app level knowledge, and familiarity with Android and iOS
  • Customer Service background will be an added value
  • Incessant Curiosity – question the status quo, find ways to make things better, probing and analytical ability
  • Must be willing to work in a 24/7 environment
Job Description/ Responsibilities:
  • Address all end-user queries as per the process and policies defined in the workflow
  • Comprehend user sentiment, leverage emotional intelligence and drive issue resolution and support satisfaction
  • Analyze, Improvise, Adapt and Deliver with accuracy, dedication and consistency
  • Identify issue trends and report it to the Subject Matter Experts and Front-line Managers
  • Be a great teammate, work with your peers to help your team perform better!
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